Frequently Asked Questions
Everything you need to know about bringing the ultimate entertainment home.
What are your delivery and installation options?
We offer white-glove delivery and professional installation on all large items, including pool tables and arcade machines, to ensure they are perfectly leveled and ready for play.
Do you offer warranties on vintage or refurbished items?
Yes, all our refurbished vintage pieces undergo a rigorous 20-point inspection and come with a comprehensive 12-month parts and labor warranty.
Can I customize the finish of my games table?
Absolutely. Many of our bespoke tables allow for custom wood finishes, cloth colors, and personalized branding to match your home interior.
How long does shipping take for large game room equipment?
In-stock items typically ship within 7-14 business days. Custom-built or imported items may take 8-12 weeks depending on the craftsmanship required.
What is your return policy for home leisure products?
Standard items can be returned within 30 days in original packaging. Please note that custom-made or bespoke orders are non-refundable once production has commenced.
Do you provide maintenance services after purchase?
We offer ongoing maintenance packages and repair services to keep your equipment in peak condition, including pool table recovering and mechanical servicing.